As our customers are the focus of everything we do, we are looking for ways to improve and develop the services provided.

    Our website is new and we recognise that there much more to do on our customer pages… We are working on this right now.

    How to report a repair or other problem
    Our Customer Service Standards
    Our Complaints Procedures


    We are currently working on:
    – A “Guide to Welfare Reform” – how the changes the Government are making to benefits may affect you.
    – News pages
    – Better ways of communicating… please tell us what you think of our website so far, what else you would like to see or whether you prefer it in a different format altogether